DELIVERY

SOPRANA dal 1910 srl jewelry uses the shipment services DHL or Ferrari Group, specialized in transport of valuables, and each delivery is insured for the value of the transported good. In mid-1980s Ferrari Group became a well know group able to offer companies and private individuals a wide range of security services. For values above 6000 Euro shipments will take place exclusively through Ferrari Group.

Shipments take place from Tuesday to Friday before 5.00 pm, all orders placed after 4.00 pm on Friday (Italian time) will be shipped the following Tuesday.

INTERNATIONAL SHIPMENTS

Insured shipments will be made in international territory through Ferrari Group or DHL with insured delivery "DOOR to DOOR".

PICK UP AT THE STORE

It is always possible to pick up the merchandise directly at the shop. SOPRANA dal 1910 srl jewelry is located in Sottoportico della Basilica, Piazzetta Palladio, 2 - 36100 Vicenza, tel. and fax 0444 320788.

INSURANCE

The insurance partner of the company is Lloyd's of Londra, the biggest insurance group in the world, which covers all shipments made by companies of the Ferrari Group with insurance policy “All Risks”

WARRANTY

In our website and our point of sale you will find products that always have a Certifcate of Warranty and Property with the relevant declaration of authenticity signed by our experts regularly registered with the chamber of commerce and the tribunal.

AVAILABILITY

All site items are also available on request if not in stock. Delivery will be agreed upon with the order with a maximum waiting time of 6 weeks. New orders must be paid in full. All jewels that are not available in the store and are shipped over 24H, cannot be returned, as they are made specifically for the customer. Only in the case of collection in the store will be allowed to pay a 30% advance with the balance on delivery. (we reserve the right to accept the present payment conditions) The images of the new watches and jewels published on the site are purely indicative. In the absence of specific indications in the order notes the lack of conformity of the purchase cannot be complained. The SOPRANA jewelry is a private company and is in no way affiliated with the watch and jewelery brands sold.

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